Shipping Policy

Thank you for shopping with us. We are committed to getting your order to you as quickly and smoothly as possible.

Order processing

Orders are typically processed within 1 to 3 business days after payment is confirmed. Once your order has been processed, it will be prepared for shipment and handed to our shipping partner.

Please note that processing times may be slightly longer during busy periods, promotions, or holidays.

Shipping times

Estimated shipping times vary depending on your location. In general, orders may arrive within 7 to 20 business days after dispatch.

Shipping times are estimates only and may be affected by factors outside our control, including carrier delays, customs processing, weather events, and high shipping demand.

Shipping costs

Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion or stated otherwise on our store.

Order tracking

Where available, tracking information will be provided once your order has been shipped. Please allow a few days for tracking updates to appear after dispatch.

Delays

While we do our best to ensure timely delivery, delays can occasionally happen. We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided at checkout.

Incorrect address information

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses. If you notice a mistake, contact us as soon as possible and we will do our best to help before the order is dispatched.

Lost or stolen packages

If your package is lost in transit, please contact us and we will work with the shipping carrier to investigate the issue. We are not responsible for stolen packages marked as delivered to the address provided at checkout.

Damaged packages

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the item and packaging so we can review the issue and assist you.

International shipping

We may ship to selected international locations. Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.